Sohozlovvo
HOME
ACCOUNT

Refund Policy

Last updated: October 3, 2026

Refund Policy

We want you to shop with absolute peace of mind. Here is how our refund procedure works:

1. Eligibility for Refund

  • Order cancelled before shipping.
  • Product returned within our 7-day return policy and passed quality inspection.
  • Item arrived damaged, defective, or incorrect and replacement is unavailable.

2. Refund Method & Timeline

  • bKash / Nagad / Rocket: 2 to 5 business days after return approval.
  • Debit / Credit Cards: 5 to 10 working days (depending on your bank).
  • Cash on Delivery (COD): Refunded directly to your bKash or Nagad wallet.

👋 Chat with us ...

chat logo