Privacy Policy

Last updated: October 2026

1. Introduction

Welcome to Sohozlovvo. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we handle your personal information when you visit our website, place orders, or communicate with us.

2. Information We Collect

We may collect and process the following categories of information:

Personal Details: Name, phone number, shipping and billing addresses, email address.
Account Information: Login credentials, purchase history, saved wishlist items, and reward points.
Transaction Details: Payment confirmation, order status, courier tracking details.
Technical & Usage Data: IP address, device type, browser settings, and page interaction metrics.

3. How We Use Your Information

We use your information for the following legitimate purposes:

To process, pack, and deliver your orders accurately.
To send order status updates, tracking SMS, and notifications.
To provide responsive customer service and handle return requests.
To improve our website functionality, security, and catalog offerings.

4. Data Protection & Security

We employ modern encryption protocols, firewalls, and secure payment processing to ensure your data is safe. We never sell or rent your personal information to third parties.

5. Contact Us